Terms of service

Terms & Conditions

Last updated: October 2025

This website is operated by CLEANBYOT LTD (“Clean by OT”, “we”, “us”, “our”). By accessing cleanbyot.co.uk (the “Site”) and/or purchasing from us, you agree to these Terms & Conditions (“Terms”), our Privacy Policy and Refund & Returns Policy. If you do not agree, please do not use the Site.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

1) Overview

We offer this Site, including all information, tools and services, conditional on your acceptance of these Terms and policies referenced here or available by hyperlink. Any new features or tools added to the store are also subject to these Terms. We may update these Terms by posting a new version on this page; continued use of the Site constitutes acceptance of changes.

2) Online Store Terms

  • You confirm you are at least the age of majority in your country/region, or you have parental/guardian consent for minors who use this Site.

  • You must not use our products or the Service for any illegal or unauthorised purpose or violate any applicable laws.

  • You must not transmit worms, viruses, or malicious code.

  • Breach of any Term may result in immediate termination of access.

3) General Conditions

  • We may refuse service to anyone for any reason at any time.

  • Content (excluding card data) may be transferred unencrypted over networks; card data is always encrypted.

  • You must not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our written permission.

  • Headings are for convenience only and do not limit these Terms.

4) Accuracy, Completeness & Timeliness

Information on the Site is for general guidance only. We are not responsible if information is inaccurate, incomplete, or not current. We may modify content at any time but are not obliged to update it.

5) Modifications to Service & Prices

Prices may change without notice. We may modify or discontinue the Service (or any part of it) at any time without liability to you or any third party.

6) Products or Services

  • Some products/services may be available exclusively online and in limited quantities; returns/exchanges are governed by our Refund & Returns Policy: [/policies/refund-policy].

  • We attempt to display product colours/images accurately; we cannot guarantee your device’s display.

  • We may limit sales to any person, region or jurisdiction and limit quantities.

  • All product descriptions/pricing may change at any time without notice.

  • We do not warrant that products/services will meet your expectations or that errors will be corrected.

7) Accuracy of Billing & Account Information

We may refuse any order and limit or cancel quantities per person, household, or order (including orders using the same account, card, billing/shipping address). If we change or cancel an order, we may notify you using the email, billing address, or phone number provided.
You agree to provide current, complete and accurate purchase and account information and promptly update it as needed. See Refund & Returns Policy: [/policies/refund-policy].

8) Optional Tools

We may provide access to third-party tools “as is” and “as available” without warranties or liability. Use is at your own risk and subject to the third party’s terms. New features/services offered through the Site will also be subject to these Terms.

9) Third-Party Links

Third-party content, products, or services may appear on the Site. We are not responsible for examining or evaluating them and have no liability for third-party websites or materials. Review third-party policies before any transaction; concerns should be directed to the third party.

10) User Comments, Feedback & Submissions

If you submit ideas, suggestions, proposals or other materials (“comments”), you grant us a royalty-free, worldwide licence to edit, copy, publish, distribute, translate and use them in any medium. We have no obligation to keep comments confidential, to compensate you, or to respond. You are solely responsible for your comments and their accuracy and must not infringe third-party rights or include unlawful/abusive material or malware.

11) Personal Information

Your submission of personal information through the store is governed by our Privacy Policy: [/policies/privacy-policy].

12) Errors, Inaccuracies & Omissions

At times there may be information on the Site or Service containing typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We may correct and update information or cancel orders if any information is inaccurate, at any time, without prior notice (including after you submit your order).

13) Prohibited Uses

In addition to other prohibitions, you must not use the Site or its content: (a) unlawfully; (b) to solicit unlawful acts; (c) to violate laws or regulations; (d) to infringe intellectual property rights; (e) to harass, abuse, defame, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload viruses/malicious code; (h) to collect or track personal information; (i) to spam/phish/pharm/pretext/spider/crawl/scrape; (j) for obscene or immoral purposes; or (k) to bypass security features. We may terminate use for violations.

14) Health & Wellness Disclaimer

Our products are natural, plant-based and designed to support general wellbeing. They are not intended to diagnose, treat, cure or prevent any disease. Always read labels and follow directions. Consult a qualified healthcare professional before use, especially if pregnant, breastfeeding, taking medication, or you have a medical condition. Individual results vary.

15) Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, timely, secure or error-free service, or that results will be accurate or reliable. The Service and all products are provided “as is” and “as available”, without any warranties, express or implied, including merchantability, satisfactory quality, fitness for a particular purpose, durability, title and non-infringement.
To the fullest extent permitted by law, CLEANBYOT LTD and its officers, employees and suppliers shall not be liable for indirect, incidental, punitive, special or consequential damages, or any loss of profits/revenue/data. Where liability cannot be excluded, our aggregate liability shall be limited to the amount you paid for the product giving rise to the claim.

16) Indemnification

You agree to indemnify and hold harmless CLEANBYOT LTD, its affiliates and personnel from any claim or demand (including reasonable legal fees) made by a third party due to or arising out of your breach of these Terms or your violation of any law or third-party rights.

17) Severability

If any provision of these Terms is unlawful, void or unenforceable, that provision is enforceable to the maximum extent permitted and the unenforceable portion is deemed severed, without affecting remaining provisions.

18) Termination

These Terms are effective unless and until terminated by you or us. You may terminate by ceasing use of the Site and notifying us. If we believe you have failed to comply with any provision, we may terminate this agreement at any time without notice and you remain liable for amounts due up to the termination date.

19) Entire Agreement

These Terms and any policies or operating rules posted by us on the Site constitute the entire agreement between you and us, superseding prior agreements, communications and proposals (oral or written).

20) Governing Law & Jurisdiction

These Terms and any separate agreements whereby we provide services are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

21) Company & Contact

CLEANBYOT LTD
Company number: 16006809
Registered office: 20 Wenlock Road, London, N1 7GU
Email: cleanbyot@hotmail.com

Linked policies:

  • Privacy Policy: [/policies/privacy-policy]

  • Refund & Returns Policy: [/policies/refund-policy]

  • Shipping & Delivery Policy: [/policies/shipping-policy]